Our Return and Refund Policy was last updated 21/11/2022
Thank you for makeing a purchase at https://rhythmfestivals.com
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Rhythms Festivals
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the Website.
- “Website” refers to https://rhythmfestivals.com/, accessible from https://rhythmfestivals.com/
- “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- “Store Credit” refers to Coupon Code, Gift Card or Discount
Refunds
All sales are final, and no refund will be issued.
Please note that a refund will NOT be issued for any service or product, onsite or online.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 3 days without giving any reason for doing so.
The deadline for cancelling an Order is 3 days from the date on which You ordered the Goods from the Service. Cancellations are not permitted after You received the Goods or a third party which you have appointed, who is not the carrier, takes possession of the Goods delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By visiting this page on our website: https://rhythmfestivals.com/contact/
- By sending us an email: info@rhythmfestivals.com
We will reimburse You in the form of Store Credit no later than 5 days from the day on which We receive the returned Goods. Store Credit will be in the form of a coupon, or discount issued by Rhythms Festivals equaling the same value of the returned Goods
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 3 days (72 hours) and nothing more
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You would be required to send the goods to Rhythms Festivals’s address which can be found on the contact us page.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By visiting this page on our website: https://rhythmfestivals.com/contact/
- By sending us an email: info@rhythmfestivals.com